Privacy Policy
Your data privacy
Ascend Performance Centre is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
Information We May Collect
We collect information required to provide fitness services and retail products. This includes your contact details such as name, email, and phone number. To ensure your safety during in-person and online coaching, we collect health information you choose to share, such as fitness goals and physical conditions. When you shop for clothing or book sessions, we collect purchase history and session details. Please note that payment information is processed through secure third-party providers; we do not store your credit card details on our local servers.We also use cookies and web analytics to improve your experience on our website. This data helps us understand how visitors interact with our content and allows us to send relevant email marketing to those who have opted in to receive updates from Ascend Performance Centre.
Data Storage and Shared Information
Your information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. We share data only with essential service providers, including booking platforms, payment processors, and email marketing tools, to facilitate our operations. Under Australian law, you have the right to access the personal information we hold about you and to update or correct it. If you wish to access your information, make a complaint, or have questions regarding our privacy practices, please contact Ascend Performance Centre directly via our official contact channels. We will respond to all requests in a timely manner as required by the Privacy Act.
ASCEND PERFORMANCE CENTRE